More Waitrose than Tesco

David Gilroy
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So, TescoLaw really is coming, OK, so not TescoLaw but Co-opLaw. Same principal though. LegalWeek carried a story on Friday.

Voicemail - missing a trick

David Gilroy
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I called a firm of solictors today and the phone rang once and then it was picked up by the voicemail queue which announced :- "I'm afraid all the operators are busy at the moment but please hold and you will be transferred as soon as possible." ...

The Iceman (Co-op) Cometh

David Gilroy
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  • Author

So, TescoLaw really is coming, OK, so not TescoLaw but Co-opLaw. Same principal though. LegalWeek carried a story on Friday.

City based New Business Manager

David Gilroy
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I see in today's Sunday Times that Berwin Leighton Paisner are advertising for a New Business Manager.

Being nice to sales people!

David Gilroy
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I had a lovely experience yesterday. A few weeks ago I spoke at a seminar for LawGroup in Manchester. Whilst there I met Sue Sutcliffe from Myers Lister Price in Altrincham.

How To Lose Clients Without Really Trying

David Gilroy
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This article looks at ways firms regularly manage to lose clients. All of the examples below are real. They are based on actual examples of bad practice perpetrated on companies which that the author is involved by reputable legal firms, ALL of whom think they give good client service and most of whom have the evidence.

An interesting approach to PI marketing

David Gilroy
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Are you an eBay buyer or seller? I'm a fairly regular buyer. But this week I think I got the funniest surprise I've had when receiving an eBay package.

3 Key Questions

David Gilroy
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Business is easy or so people would have you believe. Well, if you look at the following three questions, then you can believe that it is. One of Peter Thomson's key approach's to growing your business is to focus on the following three questions.

Yeah, but no, but yeah but no!

David Gilroy
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It's not often I do this but I'm going to use this article to sound off for once. We were recently requested to speak for a legal conference organiser later in the year. This was a "paid for "event, a few hundred pounds for people to...