Had a FANTASTIC meeting with a client of ours in Manchester today. It was a "how to get the best out of your website" session with a number of the staff and partners. We covered a whole range of things from PPC to SEO, to tips booklets, website statistics and email newsletters.
I also learned a new phrase that I'm going to be using a lot. "Cultivated eccentricity" which is how one of the partner described his personality. I think I might even use it for my epitaph :-
"Here lies David Gilroy. He cultivated his eccentricity."